1. How shipping works (dropshipping)
This store uses Baapstore marketplace Free-plan dropshipping.
- We do not hold inventory in our own local warehouse for this pilot.
- After your order is confirmed, we place a matching order with Baapstore.
- Baapstore (and their logistics partners) pack and ship the product to your address in India.
2. Where we ship
- Pilot: India only.
- We do not ship internationally.
- Remote, restricted, or non-serviceable pincodes may be refused or delayed by the courier. If your pincode cannot be served, we will cancel and refund.
3. Shipping charges
Shipping is free for customers across India. No coupon or minimum spend is required. Payment is by cash on delivery (COD) only.
Checkout shows the total before you place the order.
4. Processing and delivery time
Because this is dropshipping (no local warehouse):
- Processing: usually starts after we accept a COD order. Allow time for us to place the Baapstore supplier order.
- Transit: Baapstore publicly references delivery in roughly 4–6 days for a large share of orders — treat this as a guide, not a guarantee. Actual time depends on SKU, warehouse, courier, and your pincode.
- Longer windows: Festivals, weather, strikes, incorrect addresses, and RTO attempts can add days.
- We will share tracking when Baapstore / the courier provides it.
We will not claim same-day / next-day local dispatch unless that becomes true for a specific SKU.
5. Order tracking
- Tracking ID and courier name (when available) will be emailed or shown in your order status.
- For tracking issues, email anandnaidu0999@gmail.com with your order number.
6. Failed delivery / RTO (return to origin)
If the courier cannot deliver (wrong address, phone unreachable, refused package, repeated attempts):
- The shipment may return to origin (RTO).
- Baapstore Pricing FAQ lists Returns & RTOs @ ₹99 per product; Baapstore’s own Refund policy also says return charges can vary and to check the product page, and that fees may depend on category, size, pincode, and weight.
- RTO charges, if any, may vary by product and are handled under our Refund & Returns Policy.
Please keep your phone on and address complete (landmark, PIN, alternate number).
7. Wrong, damaged, or missing items
Contact us within the return window in the Refund & Returns Policy. Include order number, photos, and a short description. Replacement or refund depends on inspection and Baapstore’s supplier rules.
8. Title and risk
Risk of loss generally passes when the courier delivers to the address you gave (or per mandatory Indian consumer rules that cannot be waived). If the packet is marked delivered but you did not receive it, contact us and the courier immediately with proof of address.
9. Contact
Email: anandnaidu0999@gmail.com
Address: Anand Naidu (sole proprietor), Pune, Maharashtra 412207
Grievance officer: Anand Naidu, anandnaidu0999@gmail.com